Frequently Asked Questions
Everything you need to know about shopping with Natasha's Top Shelf.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimates are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you ship internationally?
Yes, Natasha's Top Shelf ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.